I’ve answered below the questions I am most often asked about my coaching, mentoring and advisory services. If you have any more, get in touch today.
Coaching is a confidential partnership in which the coach helps the coachee think deeply about their current issues and future goals to gain greater mental clarity, facilitating better decisions. Using a series of incisive questions, the coach helps the coachee access all their strengths and values in a process that increases self-awareness leading to greater ownership, which empowers action delivering improved performance.
A coach is a supportive, non-judgemental ally who acts both as a sounding board and accountability partner for the coachee.
Coaching is a personal journey, and every client has their own specific agenda, so there’s no generic answer to this question. Typically clients describe a state of increased clarity that prompts feelings of confidence, control and empowerment. This clarity of purpose, coupled with the increased energy and removal of interferences, enables the client to attack the goals with better focus, thinking and conviction, leading to improved performance and better results.
A coach is professionally trained to use techniques that will help the client, or group of clients, think more deeply and examine different perspectives to reach a state of clarity of thought and purpose. A mentor may or may not be formally trained but has expertise and experience relevant to the client. They will share knowledge and more “hands-on” insight with the client and act as a sounding board and thinking partner.
A coaching relationship has many variables, the most fundamental of which is “chemistry” – whether client and coach can quickly develop a rapport based on mutual trust, confidence and respect. To ensure this is the case, I always conduct a free, no-obligation discovery session (a 20-minute call wherein we explore each other’s aspirations and requirements). At the end of this session, we both decide whether there’s a connection that will enable us to work together effectively.
We’ll set those together. Each client’s coaching agenda is different; some want to work at the transactional level whilst others seek and achieve transformational change. I always start each coaching programme with a “Foundation” session during which I ask my clients to define what they want to accomplish through their coaching programme. This begins as a visionary process exploring personal values, strengths, and beliefs to define a set of “SMART” objectives. My client determines what they want to work on in each meeting, and at the end of the session they commit to taking specific actions in advance of the next meeting. Together we review progress each week, ensuring clear accountability as we work through the programme.
Absolutely. Confidentiality is a fundamental tenet of every coaching relationship and is one of the pillars that support the coaching environment – alongside integrity and respect. This safe environment enables the client to have the confidence to open up to explore their honest thoughts and feelings, which are fundamental to transformative coaching. You can find out more about the International Coaching Federation code of ethics and standards to which I operate by clicking on the following link: https://coachingfederation.org/ethics/code-of-ethics.
The relationship between a client and their coach is both personal and unique. Most people rarely have someone who listens to their thoughts without interruption or judgement, with the sole intent of helping them achieve insight and clarity. Many clients remark that it feels like a form of therapy but with a forward-thinking perspective and a clear focus on a specific goal. Coaching often involves deep introspection of both thoughts and feelings, which may evoke various emotional responses. Usually, clients come away with a sense of clarity and renewed purpose.
In short – almost certainly! To be coachable, you need to be ready to set aside your ego and be honest with yourself about your core values, strengths, and limiting beliefs or behaviours. It’s important for you to be open to reaching this state of self-awareness and ownership, so you can adjust any unhelpful behaviours or negative mindsets that may be holding you back. To get the best out of coaching, you need to have the desire and perseverance to make fundamental changes in pursuit of your success.
We will always discuss how many session you need based on what you are seeking to achieve from your coaching or mentoring experience. A typical coaching programme will include one 90 minutes “Foundation” session followed by a series of between four to ten 60 minute coaching sessions which can be held weekly or fortnightly, with a final “Completion” session at the end. We regularly review progress and can adjust the programme as necessary.
Very. I conduct most of my coaching via Zoom, which, post COVID-19, has become the standard mode of digital communication for business. This means I can schedule sessions to suit my clients’ busy schedules across the European time zones.
The adage “what you get out is determined by what you put in” certainly applies to coaching. The clients who are open-minded and most committed to change, prepared to invest the time and effort to achieve transformational results gain the most from coaching.
Some of my clients assess the outcome of coaching by its impact on their company’s results, whilst others are focused on their progression or personal performance metrics. I assess my results in terms of client satisfaction, which consistently rates above 98%.
Find out more on this page: www.andrewclemence.com/services/mentoring&businessadvisory
My business advisory rates are specific to each company and consulting project. Contact me to discuss your requirements and I’ll be happy to provide a detailed quotation.
The legendary business coach who coached most of the leaders of Silicon Valley’s most successful companies, Bill Campbell, coined the mantra “fix the team then fix the problem”. A leadership coach works with the CEO and their senior executive team to optimise the dynamics within the group. I work with all team members, both individually and in group sessions, to facilitate a higher level of trust, cohesion and alignment behind a clear strategic vision. This process removes barriers and unlocks the true capabilities of the leadership unit.
I provide a detailed quote for every client indicating the agreed programme’ scope, duration and cost. At certain times of the year, I offer discounted rates for some clients and undertake pro-bono cases, so please contact me for further information.
I understand we all have budgets to work to; however, I believe the most critical coaching question is “what value will it deliver for me?” My rates are within typical UK and European market rates for professional 1-2-1 coaching and mentoring services. I am proud to say that, crucially, my clients obtain an exceptional return on their investment. This is why I have an outstandingly high repeat and referral rate.
If you are unsure whether your organisation will support your coaching financially, it is definitely worth asking. Many companies provide funding for employees to obtain external professional coaching, and I am happy to complete the necessary registration forms to facilitate this type of engagement. I work with multi-national organisations throughout Europe and contract my UK services through my limited company, making it a straightforward business expense for companies and business owners.
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